If you're an early-stage founder, you're probably a little concerned about the present and wondering what decisions to make in the middle of all this. In times of uncertainty, it’s worth glimpsing history and seeing if we've seen it before. History shows that focused companies can not only survive turbulent times but also come out stronger.
So, what should you do?
It’s a long time ago but during World War II, companies like IBM and GE didn’t try to shout over the noise. They focused on being useful and aligned with the needs of the time. That earned them trust. So….now is the time to cut the channels that aren’t working. Test new messages quickly. Go deeper into the tactics that bring real engagement. Build trust, not just awareness.
Although extremely painful to revisit, the companies that stood out after 9/11 weren’t the loudest. They were the ones who showed empathy and stability. People were scared and needed reassurance more than a sales pitch. So…now is the time to be human, acknowledge the uncertainty. Share customer proof early. Show you understand their concerns and that your solution is built to help and not just sell.
The pandemic turned our world upside down. Companies like Zoom and Shopify didn’t predict what was coming, but they adapted fast, and they grew because of it. So…now is the build plans in short cycles. Ensure there’s room to change and pivot. Stay close to your market and adjust quickly when the ground shifts. Agility is your strength!
The world feels unstable. But that’s often when the strongest companies are built. While big companies hesitate, small ones move. Founders who stay close to their customers and lead with relevance and speed will come out ahead.
And if you're not sure how to steer your marketing through all this, that’s exactly where a fractional CMO comes in. You're not in this alone.